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Privacy
Under the Privacy Act 1988 (as amended) The W. A. AIDS Council (WAAC) is obliged to comply withrequirements effective from 21st December 2001. Following is a policy statement which provides an overview of how WAAC is meeting those privacy compliance obligations.

Policy Statement

Protecting your privacy is important to the WAAC. Whenever we collect and otherwise deal with your personal information, we are governed by the National Privacy Principles (NPPs) which are contained in the Privacy Act 1988. Therefore, whenever collecting and dealing with information such as your name, address, email address or phone number and any sensitive information such as health information, we will be bound by the NPPs. Whenever we collect personal information from you, we will make every reasonable attempt to inform you of why we are collecting your information, to whom we will disclose that information and the purposes for which we intend to use that information. In general, we collect your personal information to:

  • appropriately assess your needs;

  • provide consistent, high quality service;

  • exercise our duty of care;

  • provide case management and support coordination; and

  • ensure adequate accountability and efficient administrative processing.

To ensure that these purposes are fulfilled, information we collect from you will be stored, processed and handled in a manner that complies with the NPPs. It may be necessary, where relevant, to pass on some of the information that you provide to appropriate third parties.

Where it is necessary for us to collect sensitive information from you such as information about your health, we shall only disclose this information after receiving your consent to do so.

The amount and extent of personal information contained in client files will vary depending on the type of assistance sought and provided. Paper files are kept in securely locked cabinets and all databases are password protected.

At all times, we will take great care to ensure that your personal information is protected and treated confidentially and in accordance with the Privacy Act.

Review Procedure

If an individual believes the WAAC has not dealt with their personal information in accordance with the NPPs, they may make a complaint in writing to WAAC. A complaint must be made in writing within six months from the date when the breach of the NPPs was suspected to have occurred.
Written complaints should be sent to the Privacy Contact Officer. The postal address is:-

Privacy Contact Officer
WA AIDS Council
PO Box 1510
WEST PERTH 6872

 
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